Mechanical Maintenance Technician (Product Support Engineer) - Rail
Location: London (North Pole)
Contract Type: Permanent
Hours: Full-time
The Role
We are seeking a skilled Mechanical Maintenance Technician to carry out routine maintenance, fault-finding and repair activities on rail products. Reporting to the Site Team Leader or Site Supervisor, you will ensure all work is completed in line with approved manuals, contractual requirements and safety standards.
This role is well suited to a mechanically biased engineer who enjoys hands-on work in a rail or heavy-engine environment and is keen to embrace digital tools and continuous improvement.
Key Responsibilities
Perform preventative, scheduled and corrective maintenance in line with maintenance plans and technical documentation
Carry out planned maintenance tasks in accordance with operating instructions
Diagnose faults and complete repairs using technical drawings and fault-finding guides
Accurately complete all service and maintenance documentation
Record parts used to support effective stock control
Actively contribute to continuous improvement by suggesting better maintenance methods and procedures
Attend customer meetings where required and obtain sign-off for completed works
Maintain cleanliness and organisation of on-site facilities
Participate fully in HSQE (Health, Safety, Quality and Environmental) processes
Attend local and factory-based training to maintain and develop skills
Use IT systems such as maintenance, diagnostics and reporting platforms
Support work at other depots when required
Candidate Profile
Essential:
Engineering background with a strong mechanical bias (electrical knowledge desirable)
NVQ Level 2 or Level 3 in Engineering or a relevant discipline
Proven experience in maintenance, repair and overhaul
Strong safety awareness
Confident using Microsoft Office (Excel, Word and email)Desirable:
Experience working on train diesel engines
Backgrounds also considered from:
Automotive maintenance (ideally engine or powertrain focused)
Aircraft maintenance(Training will be provided for role-specific systems and platforms.)
Personal Attributes
Proactive with strong initiative
Well organised with good attention to detail
Flexible and adaptable approach to work
Strong team player with good communication skills
Our Commitment
We are committed to creating an inclusive, respectful and supportive working environment where everyone can thrive. Diverse perspectives are valued, and all employees are encouraged to contribute to innovation, safety and continuous improvement