We're Hiring: L3 Application Support Engineer (AS400 / .NET)
Location: Bangalore (Whitefield)
Experience Levels & Vacancies:
* Senior years): 1 Position
* Mid-Level years): 1 Position
About the Role:
Were seeking experienced L3 Application Support Engineers to join our enterprise IT team, with a focus on AS400-based systems and .NET/Windows environments. This is a high-impact role where youll be responsible for advanced incident resolution, root cause analysis, and ensuring application stability for critical business systems.
Key Responsibilities:
* Troubleshoot and resolve complex issues in production environments.
* Perform root cause analysis (RCA) on recurring incidents and proactively monitor applications using Dynatrace, IBM monitoring, and system logs.
* Understand how applications are built, deployed, and managedincluding batch jobs
and real-time integrations.
* Debug issues in RPG, COBOL, DB2, .NET, and Java
applications.
* Collaborate with development and infra teams to escalate, resolve, and document issues.
* Create and maintain SOP documents, training materials, and knowledge bases.
* Conduct user training and communicate updates effectively across teams.
Must-Have Skills:
Senior Role (AS400-focused):
* Deep understanding of AS400, RPG, COBOL, DB2 SQL, and CL (Command Line).
* Strong SQL skills and log reading/interpretation.
* Ability to debug legacy code and support complex application integrations.
Mid-Level Role (.NET-focused):
* Strong expertise in Windows OS, .NET, Java, APIs, and SQL.
* Familiarity with application architecture, trend analysis, and proactive monitoring.
Common Requirements:
* High-end troubleshooting, reasoning, and problem-solving
skills.
* Strong verbal and written communication skills.
* Experience with Dynatrace, IBM application monitoring tools, and real-time system support.
Preferred Skills (Should Have):
* Hands-on experience in API, Java, and .NET
development/support.
* Knowledge of networking fundamentals.
* Experience in user training, SOP creation, and knowledge management.
Nice to Have (Secondary):
* Scripting experience (any language).
* Exposure to cloud-hosted applications (MPI/POD).
WhatsApp:
Email:
Apply now and become a key contributor in supporting mission-critical enterprise applications in a fast-paced, tech-driven environment.
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