Join to apply for the Scheme Manager / Sheltered Housing / Building & Estate Management role at Aluminum Window Designs Ltd
2 weeks ago Be among the first 25 applicants
Join to apply for the Scheme Manager / Sheltered Housing / Building & Estate Management role at Aluminum Window Designs Ltd
Sheltered Retirement Housing Scheme Manager with previous experience in a customer facing role, good admin skills and a background in housing / care / support services, who is empathetic and understands the needs of the elderly and vulnerable is required to join our team at A2Dominion based in Northwood, North West London.
SALARY: £25,148 - £29,119 FTE+ Generous Benefits (see below)
LOCATION: Northwood, North West London(HA6) Fully Site Based
JOB TYPE: Part-Time, Permanent
WORKING HOURS: 28 hours per week, Monday to Thursday, 9am 5pm
Job Overview
We have a fantastic new job opportunity for a Sheltered Retirement Housing Scheme Manager with previous experience in a customer facing role, good admin skills and a background in housing / care / support services, who is empathetic and understands the needs of the elderly and vulnerable.
This isn't just a tick-box housing job. As a Sheltered Retirement Housing Scheme Manager, you're at the heart of where the organisation makes the biggest impact in peoples' homes and communities.
The organisation's schemes support older and vulnerable residents to live independently with dignity, and you'll make that happen by keeping the service safe, connected, and genuinely welcoming. As the Sheltered Retirement Housing Scheme Manager, you're the familiar face people trust — the one who notices when something's off, listens without judgment, and keeps everything ticking along behind the scenes with quiet confidence.
It's about creating spaces that feel like home, building relationships that matter, and doing it all with warmth, empathy, and a no-nonsense approach.
DUTIES
Your duties as a Sheltered Retirement Housing Scheme Manager will include:
Health & Safety and Fire Checks: You'll stay on top of compliance with tight records and zero chasing
Viewings, Sign-ups and Move-ins: Supporting new residents from day one so they feel clued-up and confident
Managing Move-outs: Working with lettings and contractors to minimise voids and maintain standards
Resident Support: Using tools like ILPs and risk assessments to tailor the right support, with dignity at the core
Safeguarding: You'll know what to look for and take swift, appropriate action when needed
Community Life: Supporting residents to shape their own social lives and wellbeing activities
ASB Handling: Any issues firmly but fairly, supporting those affected and setting clear expectations
DBS Compliance: Keeping accurate records for everyone entering the scheme, from contractors to volunteers
Partnership Working: Liaising with care providers, GPs, social services, families keeping it all joined up
Money Matters: Helping residents access the benefits they're entitled to and avoid arrears
Being the go-to: You'll be the first port of call for residents, families, and professionals alike
You’ll love this job if you
Genuinely enjoy working with people and building trust
Are well organised and self-efficient
Can spot when someone needs help and act early
Stay cool under pressure and take a pragmatic, professional approach
Can have honest conversations while staying kind and clear
Care deeply about helping older and vulnerable people live well
What The Organisation Is Looking For
Must-haves Experience in a customer-facing role
Confidence with health and safety basics
Understanding of the needs of older or vulnerable people
Background in housing, care, or support
Solid record-keeping and confidentiality standards
Nice-to-haves (or willingness to work towards) Full UK driving licence
Level 3 in Housing or Supported Housing
Supervisory/management training
Health & Safety qualification
Knowledge of welfare benefits like Housing Benefit or UC
The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they'd still encourage you to apply should you not feel you meet the criteria 100%.
NO AGENCIES PLEASE
APPLY TODAY
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P13303
This job is being advertised by AWD online on behalf of a2dominion Group Ltd
Part-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Northwood, North West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
AWD-IN-SPJ Seniority level Entry level
Employment type Part-time
Job function Other
Referrals increase your chances of interviewing at Aluminum Window Designs Ltd by 2x
Sign in to set job alerts for “Scheme Manager / Sheltered Housing / Building & Estate Management” roles.
#J-18808-Ljbffr