Job Title – Patient
Advisor
Hours: Full
Time - 40 hours (must be flexible to work Saturdays
) Salary:
From £27,500 per annum +
Bonus
Location:
Chester
Optical
Express is focused on delivering exceptional patient care,
outstanding clinical outcomes and continued investment in our
people and
technology.
The
Optical Express team work together, collectively and consistently
striving for excellence. We support each other, respect each other
and are committed to a culture of care, trust and
integrity.
The
culture extends to our local communities, through our range of
charitable and environmental projects. We focus on doing what is
right for our patients, our colleagues, our local communities and
our planet.
A career at Optical
Express is fulfilling, fun and rewarding. As an employee, you can
benefit from the
following:
State of the
art, modern working environments 29 days annual
leave
Free Laser Eye Surgery and Intraocular
Lens Surgery
Free eye
tests
Discounted prescription eye wear and
sunglasses
Generous Optical Express friends and
family discount scheme
Ongoing training and
development opportunities
Pension
scheme
It’s our Patient Advisor’s
role to make our patients feel like a superstar from the moment
they enter our clinics. Our Patient Advisors are often the first
person our patient interacts
with.
Every day will bring
something new, but your day to day role will
involve:
Building
relationships with patients and ensuring regular communication
prior to and following their
treatment
Assisting in patient
consultations
Scanning patients eyes using
state of the art equipment as part of a full health
check
Assisting patients to complete health
questionnaires
Introducing patients to their
optometrist
Scheduling treatment
date
Discussing finance
options
Accurately maintaining patient
records
Are you our
ideal candidate? The answer is yes if
you:
Have a passion for
providing world-class customer service
Possess
strong organisational skills
Can communicate
clearly and articulately with a diverse range of
people
Have previous experience working towards
sales targets and personal KPIs
Are motivated
and driven to succeed
If you believe
you have the right skills and attributes for this role, we would
love to hear from you.