Overview
The Vacancy
Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we're not just selling cars; we're creating exceptional experiences for our customers. Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 53 multi-award-winning Dealerships across the UK. Established in 1999, we have grown rapidly to represent a variety of global car manufacturers with 15 marques in total, including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda.
We are seeking a Sunday Receptionist at our Volkswagen Dealership in Solihull. Working pattern will be Sunday 10:30am - 4:30pm. This role is paid at National Minimum Wage (NMW).
Benefits
* Birthday Leave: extra paid day off on your birthday.
* Company Pension Scheme: entry into our Company Pension Scheme.
* Staff Discounts: discounts on all 17 brands for vehicle sales, servicing, parts and labour.
* More Discounts: access to a benefits platform with additional discounts.
* Dentist on Demand: access to on-demand dental services for employees.
* Optional Benefits: range of optional benefits, including healthcare cash plans.
Role And Responsibilities
* Give a professional and warm welcome to every customer as soon as they walk through the door.
* Strive for exceptional service by understanding each customer’s needs and providing a seamless experience, offering assistance and refreshments when needed.
* Maintain high standards of organisation; ensure customer-facing areas are clean and tidy and meeting rooms are replenished with food and beverages as required.
* Handle customer complaints with empathy and professionalism.
The Ideal Candidate Will
* Be confident in communicating with customers.
* Have previous experience working with Microsoft Office 365 (or similar).
* Be confident in answering the phone and making calls.
* Ideally hold a valid UK driving licence.
What We Offer
* 31 days paid annual leave, increasing to 33 with longevity of service (pro-rata).
* Industry-leading product and manufacturer training to support growth and success.
* Internal training academy and partnerships with Automotive Management trainers to elevate your career.
The Company
Welcome to Johnsons Cars. We are one of the UK’s biggest independent dealer groups with a nationwide presence spanning 58 sites across the country. We represent 17 brands and deliver exceptional service to our valued customers. We also operate vehicle parts operations and our Fleet Services business. We foster a culture of continuous growth and success, offering a platform for personal and professional development. Your career is as important as the outstanding service we provide.
Final Notes
Documents
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