Overview
Are you seeking to grow your skills with endless career opportunities?, work beside teammates that feel like family?, experience working for an employer that puts your wellbeing at the heart of everything it does?, enjoy monthly celebrations, treats and recognition? and make a difference in the local community? Then Delta Hotels by Marriott Birmingham is the place for you.
Explore our very big world As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
The impact you’ll make
What more could our guests want than outstanding service, a clean comfortable room and delicious food and drink? It will be your job to make sure they get even more from their event with us. Proactively promoting all the options open to them, as well as being on hand to answer any questions about our hotel and services, you’ll make sure they know about everything they could wish for – and more. You’ll help create the warmest welcomes and most memorable events that keep them coming back again and again.
What You’ll Do
* Prepare sales-related documents, including proposals, contracts and banquet event orders
* Put together information packages, brochures and other promotional materials
* Use sales techniques to maximise revenue while maintaining existing guest loyalty
* Promote awareness of our brand image internally and externally
* Be a point of contact for clients and guests, responding to questions about hotel facilities and services
* Perform general office duties to support Sales & Marketing
What We’re Looking For
* A warm, people-oriented demeanour
* A team-first attitude
* A gift for paying attention to the smallest details
* The ability to think outside of the box and upsell to create memorable events
* Planning, multi-tasking and time-management skills
* Previous experience in a similar role would be a big advantage
Perks you deserve
* In addition to an hourly rate of pay ensuring you are paid for every hour worked, you also qualify for a quarterly bonus scheme and Golden Circle points which transfer into gifts that you choose!
* Health & Wellbeing - complimentary Leisure Club Membership because your wellbeing is important
* Meals - Tasty and Varied Meals in our Associate Dining Facility
* Uniform & dry-cleaning service
* Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more
* Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
* Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
* Pay - Annual Performance Related Pay Review
* Health - Cycle to work scheme
* Pension & Life Assurance
* Flexibility – do you need flexibility in your life, talk to us as we know worklife balance is important
* Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
* Develop and Grow - Comprehensive Training and Development programs
* Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
* Celebrate - Awards and Recognition Celebrations
* Events - Monthly Calendar of Associate Focused & Fun Events
With this role you will be working 40 hours per week over 5 days, predominantly Monday – Friday day shifts although there may be the need to cover weekends or evenings for showrounds or to welcome your Clients for their event, after all you wouldn’t miss out seeing the smile on their face after all of your planning.
If this sounds like the perfect role for you apply online.
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