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Senior Service Advisor Position in Canterbury, Kent
We are working with a Main Car Dealership in Canterbury, Kent, actively seeking a Senior Service Advisor to join their friendly team.
Salary: Negotiable depending on experience
Job Role – Motor Vehicle Service Advisor
Responsibilities:
* Ensure customers are informed about required service and repair work in a professional manner
* Advise on estimated costs and timelines for repairs
* Sell additional products suitable to customer needs
* Manage collection arrangements and timescales
* Create job cards using the in-house computer system
* Update customer and vehicle records accurately
* Document warranty work following manufacturer policies
* Prepare and complete invoices
Candidate Requirements:
* Previous experience as a Service Advisor in a motor garage
* Full driving license
The ideal candidate will demonstrate excellent customer service skills, maintain high standards of courtesy and professionalism, and excel at building customer rapport. Confidence in up-selling and achieving great CSI results is essential.
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