About the Role Location: The Willow Tree SARC, Darlaston Additional Locations: West Midlands region Salary: The payment rates for this role are shift retainers of £45.84 (Monday - Friday) and £57.94-£60.36 (Saturday – Sunday), a nd call out attendance paid at a rate of £15.85 per hour for a minimum of 3 hours. Rota Patterns : The shifts pattern are: 7am-7pm, 7pm-7am, you will also be able to cover days, nights, and weekends. Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC). The role of Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic to manage patient care pathways. Key Responsibilities will include: 1st point of contact for service users. Support process of an service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence. Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning). Assisting patients and liaising with other agencies regarding the management of the service user pathway. Assisting with preparation, service user support and acting as an advocate during their time at the SARC. Be a key player within the SARC team and wider company network. Essential Skills Required: IT skills and basic administration. Experience working in a supportive or customer focused environment. Kind caring nature Knowledge and understanding confidentiality. Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e. Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle. Advanced DBS and level 2 Police vetting will be required