CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler.
We are looking for a dynamic and experienced Assistant Branch Manager to join our team.
Role Overview: This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with, management, administration, and processes associated with a vibrant retail environment and associated stock and people management.
Key Responsibilities:
* Alongside the Branch Manager, motivate your branch team to achieve sales targets and meet key performance indicators (KPIs).
* Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
* Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.
Required:
1. Proven experience in a supervisory or management role
2. Strong leadership and team management skills.
3. Excellent customer service and sales skills.
4. Knowledge of inter...