Seven Logistics is looking for an experienced Transport Operations Manager with strong communication, good customer relationship skills and experience of leading a busy planning team. You will have a wealth of knowledge to help support the day-to-day functions of the traffic office and ensuring our customers receive the best service we can offer
Roles and Responsibilities
* Planning work from Felixstowe, London Gateway, Whittlesea and Southampton
* Managing the Transport Planners within the department
* Overseeing revenue targets and service levels for operational benefits
* Overseeing drivers relationships alongside our fleet department and ensuring communication and relationships are kept up to high levels
* Ensure all current day issues are managed and resolved efficiently
* Oversight of VBS bookings and reducing wasted costs
* Serve as a reliable first point of contact for operational queries via phone, email, or face-to-face interactions, delivering practical and confident solutions
* Optimise fleet utilisation and staff performance through effective planning, resource management, and sound operational decision-making
* Support KPI reporting and daily operational statistics to monitor performance, identify trends, and drive continuous improvement
* Ensure full compliance with company policies and industry regulations, supporting planning and ongoing adherence to standards
* Travel to other depot’s may be required on an adhoc basis
Skills and Attributes Required
* Significant experience of planning trucks
* A minimum of 2 years’ experience of leading a planning team
* A working knowledge of TOPS a strong advantage
* Leverage your strong UK geographical knowledge to keep operations running smoothly and efficiently
* Showcase your organisational skills by prioritising tasks and managing a busy workload with ease
* Demonstrate sharp attention to detail and consistently hit daily deadlines
* Bring your transport expertise to the table, including solid knowledge of the Working Time Directive and EU driver hours regulations
* Communicate with confidence and clarity at every level, building strong relationships across the business
* Ability to maintain a high level of traffic planning under pressure
* Understanding of port and VBS systems
* Knowledge of haulage and container industry
* Attention to detail and good organisational skills
* Ability to work to tight deadlines
* Good people and team building skills
* Ability to multi-task
* Good Team player
* A driven, confident and motivated individual
* Excellent at problem solving
* Good written and verbal communication skills
* Competitive salary based on experience
* 23 days holiday which increases with length of service, up to 25 days
* Birthday Day off after successful completion of probation
* Life assurance
* Pension
* Free 24-hour Employee Assistance Programme
* On-site parking
* Company Car
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