Job Title: Temporary Income Officer
Location: Staffordshire
Contract: 23 months (Temporary)
Working Pattern: Hybrid 2 days in the office, remainder remote
Start Date: Immediate
About the Role
We are recruiting on behalf of our client for a Temporary Income Officer to join their team for a short-term assignment. This is an excellent opportunity for someone with experience in income management and tenant support to make a real impact in the community.
As an Income Officer, you will be responsible for managing rent arrears, negotiating payment plans, and providing financial guidance to tenants. Youll work closely with tenants to ensure sustainable solutions while maintaining compliance with policies and regulations.
Key Responsibilities
1. Monitor and manage rent accounts to reduce arrears in line with organisational policies
2. Communicate with tenants via phone, email, and face-to-face to agree on realistic payment plans
3. Provide advice on rent obligations and...