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Job Opening: Team Lead - HR
AXA is seeking a dedicated HR professional to lead the People Services Team. The successful candidate will be an experienced HR generalist with leadership potential, responsible for ensuring the team meets and exceeds targets and KPIs.
The role involves documenting, implementing, and executing HR operational procedures to deliver a first-class employee and business experience.
At AXA, we promote a flexible work environment, empowering staff to balance home and office work. Employees will work at least 40% of their week remotely and be based at one of our office locations.
Responsibilities:
1. Manage all aspects of people management, motivating, coaching, and managing performance to meet KPIs and objectives.
2. Administer HR functions such as payroll, pensions, leave, and compensation cycles with accuracy.
3. Organize and delegate daily tasks to ensure SLA compliance.
4. Ensure accurate delivery of transactional HR activities, including sickness reporting, staff changes, onboarding, and leavers.
5. Oversee payroll administration, resolving any issues promptly.
6. Provide second-level responses for complex HR queries.
7. Review and improve HR processes and operational services.
8. Develop KPIs and metrics to monitor performance and service levels.
9. Support HR team initiatives and guide managers on processes and escalations.
10. Maintain Standard Operating Procedures and ensure legal compliance.
11. Collaborate with third-party providers for reporting and relationship management.
12. Lead HR projects beyond routine activities.
Your Profile:
* 5+ years in HR Generalist roles, with leadership experience preferred.
* Understanding of Ireland/UK employment law and visas is desirable.
* CIPD qualification required; a degree in Business or HR is preferred.
* Strong organizational, planning, and motivational skills.
* Excellent people leadership and communication skills.
* Solution-oriented with influencing skills and decision-making ability.
* Detail-oriented, with proficiency in IT and HR systems.
* Eligible to work in Ireland and/or the UK.
Our recruitment campaign supports permanent, temporary, and extension roles for similar positions.
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