* Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
* Competitive
* Permanent Full Time (37.5 hours) - Permanent
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).
From power tools to workwear, cables to pipe fittings, we offer over 11,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
Speed matters. Especially when our customers need tools fast.
At Screwfix, our Sprint proposition is all about getting what customers need to them quickly. It’s a key part of how we continue to evolve our digital experience and meet the expectations of modern trade professionals.
We’re now looking for a Sprint Trading Specialist to take ownership of the day-to-day trading of this proposition. This role sits within our Digital team and will play a key part in shaping how Sprint grows over the next 12 months and beyond.
If you enjoy combining data, commercial thinking and cross-functional collaboration to drive performance, this could be a great opportunity to make a visible impact.
What's in it for you?
* Discretionary annual bonus up to 20%
* 33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
* Hybrid working with up to 2 days working from home
* Flexible start and end times around core working hours
* Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
* EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
* Up to 14% employer pension contributions
* Life cover up to 4x your salary
* Health cash plan and discounted gym memberships (up to 25% savings)
* 20% discount at Screwfix and B&Q
* Review market trends and competitor activity across on-demand deliveries, collating insight and providing recommendations to enhance Screwfix Sprint’s offer.
* Measure and monitor Sprint performance through reporting and customer insight against our core KPI’s: sales, orders, awareness, delivery performance and other core metrics, identifying & reacting quickly to any concerns around performance
* Creation, maintenance and representation of Sprint reporting & analysis, sharing clear and compelling performance updates with the wider team, giving actionable insight that will drive success and influence/inform decision making for others
* Build relationships, engage and collaborate cross functionally (inc. Logistics, CRM, Digi Trading, Digital analytics, Customer data, Retail Ops, Product teams and UX) to drive the day-to-day performance of Sprint, and in being the ambassador to service excellence.
* Work directly and manage the relationship with delivery partners (Gophr & Deliveroo) ensuring SLAs are met & maintained, providing insight and balanced challenge in ensuring action is taken to resolve issues impacting a customer’s experience and the integrity of the proposition
* Support the planning, delivery, and post-implementation reviews of Sprint trading activity across all channels – taking accountability for key actions with the BAU delivery to support success and continuous improvement
* High attention to detail and strong organisational skills
* Confident working with data; able to interpret insight and communicate recommendations.
* Ability to organise and prioritise many tasks and to work calmly under pressure
* The ability to tell a story using varying data sources that will make sense to the end user
* Strong collaborator that is comfortable working cross-functionally at pace.
* Strong interpersonal skills with experience of communicating and influencing stakeholders at multiple levels.
* Ability to support stakeholders through change and guide them throughout the journey.
* Flexible in being able to adapt to changing business requirements.
* Wagestream access to track earnings and save
* Access to the Kingfisher Share Scheme
* Exclusive offers and discounts via our Hapi app
* Cycle-to-work scheme and savings on bikes
* Career progression and development programmes
* Coaching and mentoring to help you thrive
* Access to wellbeing resourcing including PepTalk
Recruitment Process
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.
Sustainability at Screwfix
We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.
We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.
Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.
NO AGENCIES PLEASE #LI-Hybrid
Cycle to work
Whether you’re a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
High Street Shopping Discounts
As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.
Share Plans
Become a Kingfisher shareholder with a variety of schemes to choose from.
Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
Simply Health
From dental care to acupuncture, you can customise your health plan and claim back money for treatments.
Long Service Awards
From extra pay to bonus holiday days, we’ll celebrate your milestones with tangible rewards. It’s our way of thanking you for building a career with us.
Pension
With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.
Life Cover
If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.
Retail Trust
Look after your mental health with free wellbeing resources, including a confidential counselling service.
Screwfix and B&Q Discounts
As a member of the Kingfisher group, you’ll enjoy 20% off all B&Q and Screwfix products.
Mind Training
We’ve partnered with Mind, the UK’s leading mental health charity, to our colleagues the support and tools needed to look after your mental health.
Screwfix Community
Whether you’re working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.
Self-Development
Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.
Enhanced Family Leave
Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.
Training programmes
We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.
Open Development Programme
You can take your career almost anywhere at Screwfix. Whether you want to side-step into another department or expand your business knowledge, this programme offers a huge range of learning modules and is open to all colleagues.
For those looking to step into management, this programme focuses on action-based learning. Under close mentorship, you’ll develop leadership skills as you take on real business challenges.
Application process
Apply
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.
Interview
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
Sprint Trading Specialist
* Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
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