Warehouse Team Leader
Permanent
Based at Waterstones Book Hub, Burton On Trent
We are looking for a Team Leader to join our friendly and dynamic team here at Waterstones Book Hub. You will lead a team of warehouse operatives to ensure objectives are achieved and accurate stock is delivered to bookshops and customers on time to enable a great experience for our customers.
What you will be doing
* Manage your warehouse team including assigning tasks, monitoring absence and performance, providing general guidance and support.
* Deliver effective briefs at the beginning of every shift to plan the work and motivate the team.
* Manage inventory levels, ensuring accuracy and proper storage of goods and overseeing stock control systems.
* Monitor and enforce compliance to maintain quality control and accuracy of inventory.
* Promote a safety culture – adhering to health and safety policies and processes, ensuring a safe environment.
* Identify areas for improvement and creating proposals to share with senior management.
* Address and resolve problems that arise within the warehouse in collaboration with other teams.
* Work with senior managers on identifying and implementing process improvements to enhance efficiency and reduce costs.
* Coach and mentor team members to develop a high performing team.
* Leading by example and demonstrating the right behaviours.
* Manage customer orders and handle their sensitive information in line with GDPR.
What we need from you
* Previous experience in a warehouse environment.
* Experience of leading a team
Person Profile
* Leadership skills
* Communication skills
* Organisational skills
* People Management skills
* Proficient in using warehouse management systems
* Ability to work under pressure
* Ability to be flexible and use initiative
* Problem solving skills
* IT skills
Job Types: Full-time, Permanent
Work Location: In person