Are you a skilled Lead Application Operations Engineer / DevOps Engineer who is proficient in AWS?
We have a fantastic contract opportunity for a Lead Application Operations Engineer / DevOps Engineer to guide a team of engineers in providing second-line support for a diverse range of business critical applications and platforms.
Role Overview
You will play a pivotal role in enabling and supporting our clients expanding team and remit and be hands‑on in application, platform or infrastructure support roles whilst leading and mentoring teams in delivering critical support services. Familiarity with AWS is a critical requirement for this role and only those with hands on experience with AWS will be considered.
* Maintain configuration and accurate information, controlling IT assets in one or more significant areas.
* Manage service components to ensure they meet business needs and performance targets
deal with high impact, complex incidents and change requests.
* Identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions.
* Lead the investigation and resolution of complex incidents.
* Take accountability for issues that occur and be proactive in searching for potential problems
* Achieve excellent user outcomes
* Initiate and monitor actions to investigate patterns and trends to resolve problems
* Effectively consult specialists where required
* Determine the appropriate remedy and assist with its implementation
* Determine preventative measures
* Take inputs and establish coherent frameworks that work
What You'll Bring
* Demonstrable hands on technical experience leading teams in managing and supporting business critical applications, with a proven track record of leading multi-disciplinary teams through complex incident investigations and resolution
* Proven ability to drive continuous service improvement by challenging established practices with evidence based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2 or Agile.
* It is essential to be familiar with AWS and only those with hands‑on experience with AWS will be considered.
* Central or Local Government experience is advantageous
* Disclosure Scotland or BPSS although our client will be able to gain this quickly.
THIS ROLE IS OUTSIDE IR35
To apply for this role, please send your most current CV and we will be in touch.
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