A global coffee brand is seeking a Senior Service Delivery Manager to oversee the operational delivery of critical technology services within their Digital and Loyalty business. This role involves managing IT suppliers and ensuring a positive customer experience across their services. The ideal candidate should have extensive experience in service management and strong leadership skills, preferably with ITIL qualifications. With a flexible working environment scheduled to be based in St Albans, this role offers significant opportunities for career growth and development. #J-18808-Ljbffr