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Welcome to the Queen's Head
Your new home from home in the heart of Peterborough, where our love comes in threes! Enjoy light crispy artisan pizza cooked in our wood-fired oven, warming one-pots of comfort food like bubbling mac n cheese, and pints of beer crafted at our Grandfathers Brewery.
We will provide you with a great package:
* Competitive hourly rate + tips
* 28 days holiday
* Company Pension scheme
* Retail and beer discounts
* Fun culture surrounded by a supportive team
* Free food when on shift
* 30% dining discount at all managed houses
* Employee Assistance programme
* Benefits portal
* Refer a friend bonus
* Career development programme
* Great working environment and prospects!
Your role:
We are looking for talented, motivated, and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
* Taking responsibility for the customer journey, ensuring their experience is second to none
* Taking accurate orders and working closely with kitchen staff
* Ensuring payments and receipts are correct
* Confidently recommending menu and drinks offerings
* Observing service standards and reporting any incidents or issues
* Being a supportive and proactive team member
Requirements:
* Previous experience working front of house in a hospitality or customer-facing environment
* Enthusiasm and passion for food and beer
* The ability to deliver excellent customer service and work well in a fast-paced, pressurized environment
* A result-driven and ambitious individual eager to develop their career with us
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