We have an exciting new opportunity for a receptionist to join the team based at Tiptree Medical Centre on a part or full time basis.
Responsibilities
* Booking appointments.
* Greeting patients.
* Answering queries from patients and outside agencies and/or signposting to appropriate members of staff.
* Updating patient records.
* Processing correspondence.
* Liaising with patients using various types of communication methods.
You will also need to have flexibility to cover other shifts.
Qualifications, skills and experience
* Good standard of education including Maths and English.
* Experience of working and providing customer services.
* Ideally you will have reception experience, and it would be beneficial if you have experience working within primary care, however this is not essential.
* Strong IT skills and be able to use computer‑based systems.
* Experience of SystmOne would be desirable, however full training will be given to a suitable candidate.
* Excellent communication skills both written and orally.
* Friendly and positive approach towards patients and other visitors either in person or over the telephone.
About the Practice
We are a friendly, busy and innovative practice in north‑east Essex. The team comprises two supportive partners and seven salaried GPs. We have an excellent nursing team comprising four Advanced Nurse Practitioners (ANPs), one Paramedic, four Practice Nurses, two HCAs, two Clinical Pharmacists and one Pharmacy Technician.
We are an award‑winning, semi‑rural practice of approximately 12,000 patients in Tiptree, North‑East Essex, the jam‑making capital of the universe. We are in an ideal location close to England's oldest town, Colchester, with nearby rail links direct to London and easy access to the east coast. We pride ourselves on being relaxed, with family‑friendly and flexible working patterns.
We strive to look after our employees as well as our patients, with generous annual leave, flexible and family‑friendly working, and support during difficult times such as free counselling. We also work as a collaborative Primary Care Network alongside Mersea Island Medical Practice and Rowhedge Medical Centre.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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