Tradeshow Manager
Express Heat Therapy
Job Details
* Estimated Compensation: $80,000+ annually (based on a 10-month event schedule; December & May off).
* Schedule: Primarily weekend-focused with several multi-day (10–18 day) events throughout the year.
* Travel: Required for out-of-town events across Canada (e.g., Ottawa, Alberta, etc.).
Key Objectives
* Deliver event success and revenue growth: Lead your team to achieve or exceed sales and performance targets.
* Execute event strategies: Implement operational workflows and sales initiatives aligned with company goals.
* Develop and support a high-performing team: Coach team members, promote accountability, and foster a motivated, results-driven culture.
* Create an engaging, positive environment: Ensure staff are energized and equipped to meet their individual goals.
Core Responsibilities
* Oversee day-to-day operations for all event sites.
* Lead, schedule, and manage a team of 6–8 event sales representatives.
* Serve as the primary contact for customer service escalations during events.
* Coordinate event logistics, including travel, accommodations, and onsite operations for out-of-town shows.
* Set up and tear down event booths, ensuring professional presentation and operational readiness.
* Track event inventory and daily performance metrics.
* Submit accurate end-of-day and post-event reports.
* Maintain a high standard of professionalism and service in a fast-moving, high-pressure environment.
Perks & Incentives
* Commission Structure: Earn additional income through booth and personal performance incentives.
* Career Growth: Opportunities to expand into broader operational leadership as the event program scales.
* Additional Income in Off-Months: Optional roles available within the business during downtime.
Qualifications
* Highly reliable, accountable, and committed to delivering successful events.
* Strong communication and leadership abilities.
* Excellent customer service skills.
* Quick thinker who thrives under pressure and resolves unexpected challenges efficiently.
Experience
* 2–3 years of experience in a fast-paced management role (e.g., retail, hospitality, or similar).
* Sales experience is an asset but not mandatory.
Job Type
Full-time
Additional Compensation
Commission pay
Benefits
* On-site parking
* Store discount
* Day and evening shifts
* Weekends as required
Work Location
* Scarborough, ON (Work location: On site)
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