Ecommerce manager
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
You will lead our e-commerce operations and strategy and be a crucial team member in driving organisational growth across byellies site For this, you will manage our online store, optimise sales funnels, and work closely with various departments to ensure an exceptional online shopping experience. This role requires a combination of strategic thinking and hands-on execution.
If you are a results-driven professional passionate about e-commerce, digital marketing, and data analytics with a proven track record of driving growth, growth minded and ambitious we’d love to hear from you.
Your tasks
* Manage product listings, descriptions, and pricing in the online store.
* Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency.
* Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement.
* Analyse customer behaviour and trends to identify growth opportunities and areas for improvement.
* Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical problems and user experience challenges.
* Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery.
* Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store.
* Analyse data from Google Analytics, CRM systems, and other tools to monitor site traffic and customer behaviour.
* Track and report e-commerce performance, including sales, conversion rates, and ROI on digital marketing campaigns.
* Stay updated with the latest trends and best practices in e-commerce and digital marketing.
Require Skills:
* expert of shopify and knowledgeable of TikTok digital marketing strategies.
* Expertise in digital marketing techniques, including SEO, SEM, and social media marketing.
* Proficient in web analytics tools (e.g., Google Analytics) and e-commerce tracking tools.
* Excellent analytical skills and proficiency with CRM software and MS Excel.
* Knowledge of UX/UI principles and how they impact online sales.
* Strong problem-solving skills and ability to adapt to a fast-paced, evolving industry.
* Solid communication and organisational skills, with the ability to manage multiple projects simultaneously.
* Analytical mindset with the ability to derive actionable insights from data.
* Familiarity with e-commerce trends such as personalisation, chatbots, or AI-driven shopping experiences.
* Experience with advanced data analytics tools (e.g., Tableau, Power BI).
* Strong understanding of supply chain and inventory management in an e-commerce setting.
* Experience with A/B testing, conversion rate optimization (CRO), and user testing.
* Knowledge of web development and CMS platforms for custom e-commerce solutions.
* Strong financial acumen for managing e-commerce budgets and sales forecasts.
* manage global e-commerce strategies to build out our EU, US, ME sites
Requirements-
4hours a day 2 days a week
Short term contract 2 months, with progression for a longer contract
Benefits
- Flexible hrs
- Remote working if required
- Apart of an exciting start up