SEND Business Support Officer - Medway Contract £200 per day Full time Onsite 3 days per week, work from home 2 days per week Duties and responsibilties Provide proactive admin support across Hub Inclusion Team activities Be the first point of contact, delivering excellent customer service Respond promptly to calls/emails and maintain accurate records Communicate clearly, inclusively and respectfully with diverse audiences Manage enquiries (including sensitive/confidential) professionally Support scheduling, appointments and diary coordination Maintain databases and admin systems in line with council processes Take accurate minutes and support partnership/SEND meetings Organise meetings, events and training sessions end-to-end Prepare documents, reports and statutory returns Keep stakeholders informed with clear, up-to-date case information Maintain accurate SEN pupil data in line with requirements Gather feedback to continuously improve service delivery To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency...