Practice Manager
£40,000 – £45,000 per annum, depending on experience
Fife
Full-time, Permanent
40 hours per week
About the Role
We are seeking an experienced Practice Manager to join our senior leadership team. This is an exciting opportunity for someone with strong management expertise who is passionate about supporting veterinary teams and ensuring the delivery of exceptional animal care.
As Practice Manager, you will oversee the daily operations of our veterinary practice, working closely with the clinical team to maintain efficient workflows and provide outstanding patient care. Your responsibilities will include managing the practice’s financials, overseeing staffing, and maintaining equipment and facilities. Most importantly, you will foster a positive and client-focused environment for both staff and patients.
Key Responsibilities
Financial Management:
Manage practice income and expenses effectively.
Oversee insurance claims, billing, and banking processes.
Collaborate with the Clinical Director to achieve financial goals.
Operational Management:
Ensure smooth day-to-day operations across clinical and administrative workflows.
Address operational challenges promptly to minimize disruptions.
Staffing and HR:
Lead recruitment, training, and development of practice staff.
Foster a supportive and motivated team environment.
Ensure high employee satisfaction and retention.
Health and Safety:
Work with the Health and Safety Partner to maintain compliance with veterinary protocols.
Ensure a safe environment for staff and patients.
Facility and Equipment Management:
* Oversee maintenance of the practice’s facilities and equipment.
* Manage inventory and ensure resources are available for high-quality care.
Client Experience:
* Promote a welcoming and professional environment for clients and their pets.
* Handle client complaints or concerns promptly and professionally.
The Ideal Candidate
We are looking for someone with excellent communication, organizational, and leadership skills. Experience in a veterinary practice is highly desirable, but we also welcome applications from candidates with relevant experience in healthcare or other similar fields.
Key Attributes:
* Proven experience in team management and leadership.
* Strong understanding of financial management, including budgeting and insurance processes.
* Operational expertise in a veterinary or similar setting.
* Passion for client and patient care.
Benefits
* 5 weeks of holiday plus bank holidays and Birthday Leave
* RCVS & VDS fees paid
* External CPD funding
* Access to extensive online Linnaeus CPD programs
* Career progression within the Linnaeus Group
* Staff discounts on veterinary services and products
* Life Assurance
* Enhanced sick pay and equal family leave
* E-car salary sacrifice scheme
* Wellness program, including:
* Employee Assistance Program (EAP)
* Eyecare vouchers
* Free annual flu jab
* Cycle-to-work scheme
* Recruitment referral rewards
We are committed to supporting the physical and mental well-being of our team members through a comprehensive mental health support network, including Mental Health First Aiders (MHFA) and a confidential EAP.
About Us
we are a well-established small animal practice in Fife, with a main branch in Kirkcaldy and additional locations in Leven and Glenrothes. We pride ourselves on delivering high-quality veterinary care and fostering a supportive and professional team culture.
Our practice is equipped with cutting-edge technology, including digital X-ray, ultrasound, dental X-ray, operating microscopes, and in-house laboratory services. We are passionate about animal welfare and committed to ongoing professional development