Poundland & Dealz is one of the UK's largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to 'create amazing value every day' for our customers.
At the heart of our business are our 18,000 colleagues in our stores, distribution centres, and support centres based in Walsall and Watford. We foster a fun, hardworking environment where passion drives us to go the extra mile. We work at pace and are highly resilient - #proudland.
Our Supervisors play an active role in our store management team by supporting our Store and Assistant Managers with the supervision of store processes and procedures.
A typical day for our Supervisors might involve opening or closing the store, managing shifts, delegating tasks, coaching colleagues, and ensuring excellent customer service, all while maintaining a fun atmosphere.
They contribute to creating a welcoming store environment and foster a culture built on trust and respect. Empowered to deliver the best service, they enhance the experience for both customers and colleagues.
* Managing deliveries in a timely manner
* Being fully flexible with overtime
* Providing the best customer experience
* Training and supporting colleagues
* Driving personal development
* Monitoring store standards and stock levels
* Adhering to cash handling and security procedures
* Effective communication within the store
* Planning and organizing tasks and teams
You should be flexible in your working hours, as shifts may be required.
* A four-week induction program
* 10% staff discount in-store, including PEP&CO
* Family-friendly benefits
* Loyalty awards
* Exclusive discounts via My Staff Shop
* Opportunities for apprenticeships and career development
* Life assurance
* Health and wellbeing support through an employee assistance program
* Holiday allowance increasing up to 33 days
* Extra day off for birthdays
Since our start in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 expanded our reach, allowing us to serve millions with unbeatable value.
At Poundland & Dealz, we aim to create an environment where colleagues thrive and contribute to our mission of providing value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a positive community impact. Our success is driven by our behaviours and the passion of our colleagues.
We focus on three core behaviours: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Living these behaviours helps us maintain a fun, friendly, and surprising workplace where everyone can excel!
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