Job Summary
We are a small family friendly company providing services to the plant/construction industry. We are seeking a dedicated and detail-oriented Service Coordinator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our services. You will need to be able to multitask confidently and carry out a wide range of tasks to include managing incoming phone calls and correspondence, organising and arranging the breakdowns and service schedule for the engineers, ordering parts and providing administrative support. This position requires strong organisational skills and the ability to multitask effectively in a fast-paced and changing environment.
Duties
* Coordinate service schedules for the mobile engineers
* Manage incoming calls and communication with team members, suppliers and customers
* Maintain accurate records through data entry and clerical tasks.
* Collaborate with team members to ensure efficient service delivery and customer satisfaction.
Skills:
* Excellent organisational skills with the ability to prioritise tasks effectively.
* Excellent written & communication skills
* Ability to multitask and prioritize in a busy environment
* Confident telephone skills
* Able to complete complex administrative tasks with minimal supervision
* Ability to work both individually and as part of a team
* Previous experience in the construction /automotive industry would be desirable but not essential
The job is based at our office in Greylake, TA7 9BP and working hours will be:
Monday – Thursday – 8am – 5pm
Friday – 8am – 4.30pm
Job Type: Full-time
Pay: £28,000.00-£30,000.00 per year
Benefits:
* Company pension
Language:
* English (required)
Work Location: In person