Job Summary
* Full‑time opportunity — 40 hours per week.
* Supportive team environment.
* Immediate start.
About the Role
We are seeking a Night Manager to join our operations in Christchurch, New Zealand. You will be responsible for all overnight operations, ensuring residents receive a consistently exceptional experience. The role involves administrative and student‑support services and maintaining a safe, secure, healthy living environment.
Responsibilities
* Rotating roster: 40 hours per week across Monday to Sunday (5 out of 7 days) working 8‑hour shifts from 5:00 pm to 8:00 am.
* Manage, record and promptly resolve issues or emergencies that arise while on duty.
* Represent as after‑hours manager, taking full responsibility for building operations.
* Act as a mentor to residents, providing a friendly, open point of contact for assistance, information and welfare.
* Assist with after‑hours check‑ins and customer‑service enquiries.
* Maintain a full and detailed log of all incidents and call‑outs throughout each shift.
* Complete all back‑ or front‑office duties as handed over by the day team.
* Perform perimeter checks, manage in‑house quiet hours, attend to emergencies and lockouts.
* Respond to student incidents over the shift.
Qualifications
* Experience in hands‑on operational safety and incident management in a residential setting.
* Previous front‑office experience in a supervisory or managerial role within student accommodation or a hotel environment.
* Enjoy nocturnal work and thrive on an evening/night‑time roster.
* Highly developed interpersonal skills with the ability to problem‑solve and manage conflict.
* Focus on service and quality with a passion to deliver outstanding experiences.
* Willingness to obtain a Police Vetting Check (at own cost).
Additional Requirements
All final applicants for this position will be required to provide evidence of a criminal record check. People with criminal records are not automatically barred from applying; each application will be considered on its merits.
#J-18808-Ljbffr