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Field Service Engineer - Southampton, Southampton
Client:
Virgin Media O2
Location:
Southampton, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
23ab8c4583e6
Job Views:
7
Posted:
17.06.2025
Expiry Date:
01.08.2025
Job Description:
Salary: £29,000 - £36,200 per year. Join our team of Field Service Engineers (known internally as Field Technicians) and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500. We’re seeking motivated, customer-focused individuals. No prior experience required; we provide comprehensive training and mentorship. After training, enjoy a 4-day workweek (37.5 hours, Monday–Saturday), with shifts of 7.5 and 10 hours. Your role will involve:
* Becoming an expert in installations, fault repairs, and delivering excellent customer service
* Diagnosing errors and technical issues, determining solutions
* Documenting processes and following standard procedures
* Collaborating with the technical team and sharing information
Requirements include a UK manual driving license with no more than 8 points. Ideal candidates are organized, customer-focused, relationship builders, problem solvers, and comfortable working at heights and in all weather conditions.
Benefits include:
* Salary of £29,000, plus £2,500+ OTE, and a company van
* 25 days of annual leave, including your birthday and UK bank holidays
* Up to 10% pension contributions
* Option to buy/sell up to 5 days of leave
* Wellbeing benefits such as Unmind App, BUPA medical coverage, and critical illness insurance
* Life insurance and healthcare plans
* Support for family needs, including neonatal leave, maternity & paternity policies, and carers leave
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