Urgent Care Services Fife (UCSF) are currently recruiting for key Dispatch personnel. You will join the team at UCSF and liaising with other key Services in order to provide urgent care to the population of Fife and Kinross covering 118 hours per week.
We are looking for highly organised individuals who have experience working in a fast paced environment with the confidence and ability to use your own initiative when problem solving to ensure the UCSF runs smoothly, safely and effectively within the resources available. You will have consistent access to senior clinicians for support as required.
As a Dispatcher you will work alongside a Multi-Disciplinary Team and must demonstrate and be able to establish effective working relationships both internally and externally. You will also have experience of working within agreed processes and scripting to ensure safe and effective service delivery at all times.
You will have experience of working within a health-care setting, medical terminology, computer skills and have a good sound geographical knowledge of Fife.
Rota’s will be agreed on a four week rolling basis. This will require you to be able to work flexibly across the regular out–of-hours period between 18:00 - 08:00, also 24 hours at weekends and all public holidays; this also includes Christmas Day / Boxing Day / New Years Day. You would be expected to work these days as a normal working shift should the days fall on their agreed rota days. We would also require additional daytime hours for Public Holidays and Protected Learning Time.
Please note the salary for the part time post is pro rata to part time hours.
For informal enquiries, please contact Angela La Porte at angela.laporte@nhs.scot / Carie Drummond at carie.drummond@nhs.scot or on 01592 740240.
NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application. NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Fife welcomes applications from all sections of society.
Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Disclosure Scotland Changes.
We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.