Sales Representative (Front Desk) | Wigan, WN6 | Full Time, Permanent
Up to £28,000
Monday to Friday 8:30am to 5pm
KPI Recruiting is proud to represent a long-standing client based in the Appley Bridge area, who are seeking a Sales Representative (Front Desk) to join their team.
You will be:
Serving as the first point of contact for customer enquiries, delivering prompt and efficient assistance to address questions and resolve issues.
Providing support to customers through various channels such as face-to-face, email, and telephone.
Scheduling and managing repair bookings, collaborating with the Quality Manager, Engineering, and Testing Departments.
Using computer software for stock management, sales processing, and customer relationship management, maintaining accurate records and data.
Quickly acquiring and applying new skills and knowledge related to our products and services to better assist customers.
Working independently and collaboratively with the sales team and other departments to achieve company goals and improve service delivery.
flexibility to work occasional Saturday mornings for client appointments is required
You will have:
Demonstrated experience in a customer service role with a proven track record of delivering high-quality support.
Familiarity with accounting software and computerised order processing (Sage 200 desirable).
Excellent communication and interpersonal skills, with the ability to engage effectively with customers and team members.
Proficiency in Outlook, Microsoft Word, and Excel.
Strong organisational and multitasking skills to manage multiple responsibilities efficiently.
A dynamic, confident attitude, and the ability to rapidly acquire new skills and knowledge related to products and services.
Capability to work both independently and as part of a team, contributing to overall company objectives.
Strong problem-solving skills and meticulous attention to detail.
A proactive, customer-focused approach with a commitment to delivering exceptional service.
Courteous and professional telephone manner, ensuring clear and polite communication.
Benefits include:
23 days holiday plus bank holidays
Free onsite parking
Yearly bonus scheme
Christmas shutdown
Pension scheme
Progression opportunities and more
APPLY NOW! Contact the Commercial Team on (phone number removed) or