Property Manager @ NEOS Hospitality
Location: Cardiff
Reports to: CEO
Contract Type: Permanent
Salary: Dependent on Experience
Role Overview
We are seeking an experienced and proactive Property Manager to oversee the management of all properties within the NEOS Hospitality portfolio. This includes both freehold and leasehold sites, ensuring effective and efficient estate management aligned with company goals and budgets.
This is a key role, supporting both operational needs and strategic decision-making around our property assets, including acquisitions, disposals, and landlord/tenant matters.
Key Responsibilities
Estate Management
* Take full responsibility for the management of the company’s property portfolio, ensuring alignment with budget and business needs.
* Lead negotiations and settlements in the following areas, using in-house expertise where possible and external advisors only when necessary:
* Rent reviews
* Lease renewals
* Service charges
* Landlords' insurance
* Business rates and rating appeals
* Collaborate with external advisors on a wide range of landlord and tenant issues, including:
* Licenses for alterations
* Lease variations and supplemental leases (e.g., for smoking or external areas)
* Planning applications and appeals
* Lease renewals, assignments, and surrenders
* Disputes, litigation, and legal documentation
* Rights of way, easements, and other relevant estate matters
Acquisitions & Disposals
* Manage the end-to-end disposal process for surplus or underperforming assets, ensuring timely execution and legal compliance.
* Coordinate with legal teams to compile due diligence materials, respond to CPSEs, and support all formalities related to disposals.
* Partner with retained agents to identify and assess new site opportunities for the business.
* Oversee acquisition processes post-approval, working closely with internal stakeholders.
General Property Management
* Support debt management processes within the property department.
* Provide accurate, timely property updates for monthly Board Reports.
* Monitor and manage various property-related budgets, including:
* Rent and lease obligations
* Service charge liabilities
* Landlords’ insurance costs
* Business rates and appeals
What We’re Looking For?
* RICS accredited -Royal Institution of Chartered Surveyors.
* Proven experience in property or estate management, ideally within the hospitality, leisure, or retail sectors.
* Strong working knowledge of lease structures, landlord/tenant law, and commercial property management.
* Experience handling both acquisitions and disposals.
* Excellent negotiation and communication skills.
* Detail-oriented with strong organisational and budget management capabilities.
* Confident working independently and in cross-functional teams.
This role is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and is passionate about delivering value through strategic property management.