Booking Capacity and Optimisation Manager, Moffat
Location: Moffat, United Kingdom
Contract: 12-month fixed term, remote with travel
Closing Date: 1st August 2025
Location: Moffat, UK
EU work permit required: Yes
Job Reference: 68963f4da538
Job Views: 3
Posted: 25.08.2025
Job Description
Are you a strategic thinker with a knack for optimising operations? We're looking for a Booking Capacity and Optimisation Manager to join our team! In this role, you'll use our TMS and Collins booking platform to maximise the efficiency and profitability of reservations and seating arrangements. Your expertise in sales maximisation, data analysis, restaurant management, and Excel will be crucial in driving revenue growth and ensuring a seamless customer experience.
Join us at Premium Country Pubs, where we craft food and drink into something truly special, with beautiful interiors, stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.
What’s in it for me?
* 33% discount across all our brands, including Miller & Carter, Toby Carvery, and All Bar One.
* Annual Bonus Scheme.
* Fun, laughs, and lifelong friends.
* Pension, 25 days paid holiday, shopping discounts, free shares, and a free employee helpline.
What will I be doing?
* Ensure a seamless booking experience for guests.
* Analyze booking patterns to optimise table utilisation.
* Oversee reservation systems for accuracy and efficiency.
* Work with management to align booking strategies with operations.
* Implement reservation and table management solutions.
* Collect and analyse reservation data and customer preferences.
* Assist with group enquiries, ensuring timely and professional responses.
What do I need?
* Proven restaurant management experience, focusing on reservations and capacity optimisation.
* Strong sales and analytical skills, proficient in data analysis tools.
* Excellent communication, organisational, and problem-solving skills.
* Ability to develop and implement operational strategies.
* Excel skills, including Pivot tables.
* Experience with reservation systems like Zonal Events and TMS Tables.
* Flexibility to work evenings and weekends.
* Driving licence and access to a car for site visits and meetings.
Join Mitchells & Butlers, home to over 1,600 businesses including some of the nation's favourite restaurants, bars, and pubs. We provide moments to remember and are passionate about hospitality. Check us out on social media @Mitchells&ButlersCareers.
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