Job title: IT Support Engineer Location: Leeds Salary: up to £35,000 Are you feeling like your current role isn't offering the growth that you need? Are you currently doing the same mundane tasks everyday? We are seeking an IT Support professional to join a well established Managed Service provider based in Leeds, known for their training and progression for their staff. Responsibilities Provide technical support for hardware and software issues across various platforms. Manage and troubleshoot Windows Server and Linux environments effectively. Assist users with desktop support, ensuring optimal performance of their systems. Respond to help desk requests promptly and professionally, resolving issues in a timely manner. Configure and maintain VPN connections for secure remote access. Analyze system performance and recommend improvements as necessary. Utilize SCCM for software deployment and system management. Requirements Proven experience in IT support or a related field. Strong knowledge of Windows Server and Linux operating systems. Familiarity with computer hardware components and troubleshooting techniques. Experience with help desk operations and customer service skills. Basic understanding of Mac OS is a plus. Ability to analyze technical issues and provide effective solutions. If you are passionate about technology and eager to make a difference in the IT world, we invite you to apply for the IT Support position at Allegiance Technology Limited today!