EMEA Aviation Associate Sales Manager
Salary: £40,000 - £45,000 per annum (depending on experience)
Location: Office based, Southampton
Hours: Monday to Friday, 8.30am - 17:30pm (40 hour week)
Purpose of the job;
This highly motivated and visible professional will be responsible for assisting department Managers, Sales Managers and their customers in daily activities required to market, sell and support our products. The position will encompass daily interaction with various departments internally, and help with the administration related to supporting Dealer accounts. Other duties include following-up on dealer, partner and end-customer requests. Some travel is required as this individual will attend some major tradeshows to demonstrate product to end-customers, present product seminars, and provide sales support at regional sales events and partner exhibits.
Key Duties & Responsibilities
* Become the recognized alternate Garmin point of contact for Garmin dealers and partners and be a customer advocate for them within our organization
* Assist in developing, then managing dealer incentives and programs, including support of CO-OP advertising, and promotional rebates
* Draft official communications from Garmin to the Dealer network on a variety of topics
* Assist with the timely management and facilitation of accurate and engaging responses for the Aviation Sales email inbox with periodic oversight.
* Be the recognized “Point Person” for major trade shows owning the coordination and preparation for those designated shows; also assist the sales team in preparing for smaller regional shows
* Support New Dealer applications, and setup process, and help with initial customer onboarding. Continue to support internal account management and document retention for each Dealer/Account
* Help manage and maintain a centralised Dealer contact database and ensure this is up to date with correct Dealer contact information that’s used for marketing and other Dealer communication
* Support Regional Sales and Services Team with customer quotes, and discussions, and help onboard Fleet and Service customers
* Work with all necessary departments on new product introduction, including pricing, marketing efforts, and promotion creation. Ensure that all special requirements for the aviation group are implemented/adhered to
* Receive, research, answer and follow up on aviation dealer and partner inquiries and requests regarding accounts, products, rates, and services offered
* Work closely with Sales Managers to ensure they are informed about any issues pertaining to their accounts such as, accounting issues, lead-times, if sufficient orders are placed, special requests, etc
* Assist in developing well-organized and informative product presentations and business proposals, as well as planning and producing content for webinars
* Attend trade shows, exhibits and seminars, demonstrate and educate customers on products, articulate competitive benefits of Garmin products and systems
* Demonstrates ability to support Sales Managers and Directors with monthly and quarterly sales reports, rebate programs, and shipset tracking
* Remain current on changes in policies, procedures and product offerings and continually expand personal technical, system and competitive product knowledge
* Assist in collecting and compiling competitive intelligence
* Occasionally visit Garmin customers and partners with Sales Managers
Education & Experience
* Bachelor’s Degree (or equivalent) in Business or Marketing or a field relevant for successful performance of the essential functions of this job description
* Demonstrates at least some limited knowledge of the aviation industry and Garmin aviation products
* Either hold a Private Pilots license or have an aviation technical background, or proficiently demonstrate the ability sell the added benefits of Garmin aviation products to customers
* English proficiency required, with German and/or French proficiency also desirable.
* Must be team and detail oriented, possess a positive attitude, and a strong passion and enthusiasm for customer satisfaction
* Ability to present to large groups
* Must have the ability to work proactively and effectively with minimal supervision
* Ability to prioritize, multi-task and stay organized in a flexible, fast paced and challenging environment
* Demonstrated strong and effective verbal, written, and interpersonal communication skills
* Must possess demonstrated analytical skills to critically evaluate information gathered
* Superior organizational and analytical skills with keen attention to detail and quality – must take great pride in the work you produce.
* Particular emphasis and expertise using Microsoft Office, specifically Word, PowerPoint, Excel and Outlook
* Must possess the ability to travel (full drivers licence)