Pioneer Training Solutions – Job Role: Personal Assistant
Hiring a professional PA/EA to support the CEO in transformational training business.
Employer: Pioneer Training Solutions
Organisation Type: Business (Start-Up) – Expected commencement is within a few months with potential start date to be mutually agreed.
About: Pioneer Training is committed to supporting people through their personal transformation process. We provide transformational training programs that address key societal challenges such as addictions, mental health and financial difficulties. We are a start-up business that strive for excellence as we seek to make a difference in people's lives. Our team is made up of committed and talented individuals who are keen to help others. We love to talk to great people and are looking to find someone who aligns with what we're about and is a great addition to our team.
Job Overview: We are looking for someone organized, who can work well under pressure and can deliver efficient and executive support. The successful applicant will work within the Pioneer Training Team and primarily as the personal assistant to the supportive CEO. The successful applicant will also provide similar support for the CEO's linked charitable organizations. With an expected start date to be agreed by mutual agreement once the business is set-up.
Description of Duties
* PA support to CEO
* Manage Calendar, travel and events
* Responsible for formatting and writing letters and reports
* Research and support to provide daily briefings/agendas/background material to CEO to ensure they are prepped as needed - undertaking research where needed
* Meeting co-ordination and room prep/set-up
* Meeting attendance as needed and represent the CEO if required and reflect the positive values and qualities of both the CEO and organisation.
* Assisting with PowerPoint presentations
* Management of incoming e-mails/responding to queries where appropriate with confidentiality
* Producing monthly executive reports, letters, presentations, and graphical information
* Maintaining records of outstanding expenses, issues and ensuring a quick resolution
* Ad-hoc personal support to CEO, including across linked charitable organizations
* Provide support to senior management, other organisation staff, partners, applicants and clients where needed
* Develop close working relationships with external organisations where needed to support CEO
* Processing programme handbooks, teaching materials and communications with clients where required
* Set up and maintain relevant material on our staff intranet and relevant staff web pages
* Administration of relevant procedures
* Administering Pioneer Training Support databases and systems
* Administering and checking client documentation, such as ID documents and payslips etc
* Supporting Client Support services with Social Media administration when needed
* Raise purchase orders and process staff expenses as required
* Organise travel arrangements
* Liaise with property management regarding the refurbishment and redecoration of offices and the replacement of equipment
* Order and maintain office supplies
* General office duties as required e.g. filing, collection of mail, delivery of mail to post office if required and management of generic e-mail boxes.
* Undertake personal development in skill areas related to the post
* Undertake any other duties and responsibilities, commensurate with the post, as directed by CEO.
Essential Criteria
Qualifications
* Good educational background (to at least HND level) or equivalent professional experience
Knowledge & Experience
* It is key you have exposure in PA/Senior Office Administrator setting.
* Ideally within professional services setting, Legal, Financial Services or Accountancy, however not essential.
* Good working knowledge of Word, Excel & PowerPoint
* Proven experience in administration
* Demonstrate experience of using a range of relevant IT packages
* Driving Licence
* Someone with good sense of humour
* DBS Clear
Skills & Attributes
* Excellent organisational skills and ability to prioritise a demanding workload and supervise tasks in a pressurised environment
* Resilience with the ability to work under pressure to tight deadlines, whilst maintaining high standards of quality and accuracy
* Ability to communicate effectively with individuals from a wide range of backgrounds and cultures
* Experience of dealing with confidential issues with tact
* Ability to foster good relationships and be diplomatic
* Proficiency in Microsoft Office applications
* Ability to work independently and as part of a team
* Creative and positive attitude with a commitment to service quality
* Sound administrative, organisational and process management skills
* Flexible and a willingness to learn and develop
* Excellent communication (oral and written) and inter-personal skills
* Demonstrable ability to identify problems and propose solutions
Why should you work for Pioneer Training Solutions?
First things first, you should work for us because you love the idea of being part of history as we release a key solution to some of the main societal problems. You love being part of an open, fun, trusting and hardworking team who are constantly trying to develop what we do in order to help as many people as we can. If all of that isn't enough, below are some added perks of being part of the Pioneer Training Team.
What we offer
We don't want you to work all hours, and we really encourage work life balance. But if you do ever need to work outside of your normal hours, we will always support you to take off time to recharge. We have a culture of gratitude – we make the effort formally and informally to show our gratitude for our team members and volunteers, from team events to volunteer meetups, to cake, you will feel appreciated
Benefits:
* Great life- work balance (34 hours a week))
* Full time, Permanent
* £40,000 per year
* Company Pension contribution
* 33-day holiday allowance
* Flexible working - Hours: Mon-Thurs: 9am-4pm and Friday 9am-3pm.
* Work from home: At least 1 day per week (Normally Thursday)
* Work Location: Falkirk
* No weekends
* Company Events
* Relevant expenses included
* Strict no "Office politics" policy, so you can be rest assured of a great working environment and everyone treats each other kindly and with mutual respect
* Smart Casual dress
* Sick pay
How To Apply
We're so excited about this role, and even more excited to hear from you
To apply, please read and carefully follow the below 2 requirements as without this your application is unlikely to be considered:
1. Provide a copy of your current CV
2. Answer the 8 questions on the Indeed application – Essential
Job Types: Full-time, Permanent
Pay: £40,000.00 per year
Benefits:
* Company pension
* Sick pay
* Work from home
Ability to commute/relocate:
* Falkirk FK1 1LL: reliably commute or plan to relocate before starting work (required)
Application question(s):
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1. How would you motivate yourself to work from home and unsupervised and maintain high levels of work?
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1. Describe a time where you had to manage different tasks and how you prioritized them.
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1. Why do you believe a personal assistant should keep requests by their employer private?
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1. How would your personality contribute to a positive environment within the organisation and professional relationships with vendors outside?
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1. How well do you take correction and constructive criticism and give an example of when you had to do this.
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1. How would you handle an aggressive phone call from a client or vendor?
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1. What is the worst experience you have had with a supervisor and how did you handle it?
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1. What is a situation where you had poor judgement and were you able to make it into a positive solution?
Work Location: Hybrid remote in Falkirk FK1 1LL