UK Brand Homes Manager – Senior Multi‑Site Leadership
Based in Manchester | Travel to London Bi‑Weekly
Permanent | Full-Time | £60,000 - £70,000 per annum
Step into a pivotal role creating and leading a world‑class brand experience. As our UK Brand Homes Manager, you will help shape the future of two flagship Brand Homes for one of the world’s most admired premium spirits brands, elevate our storytelling, and ensure every visitor leaves with a lasting emotional connection to the brand.
As UK Brand Homes Manager, you will lead our soon‑to‑launch Northern Brand Home and oversee our established London Brand Home. You will set the benchmark for world‑class visitor experiences, drive commercial performance, and ensure our UK sites reflect the prestige, heritage, and ambition of the global brand.
This is a role for a polished, commercially astute, visionary leader based in Manchester, with regular travel to London, someone who can significantly drive strategic influence, commercial accountability, and brand visibility. Someone who thrives in premium hospitality, experiential environments, or luxury brand spaces and who understands how to turn a physical venue into a world‑class brand experience.
Your Role
Strategic Leadership & Brand Stewardship
- Lead the experience strategy across both sites, ensuring every touchpoint reflects the
heritage, values, and global brand standards.
- Lead the development of premium guest experiences and act as a senior brand ambassador with key stakeholders and high-profile visitors.
- Shape and evolve the UK brand home experience blueprint, including storytelling, tasting
formats, premium experiences, and VIP hosting.
- Shape long-term strategy and innovation for the UK brand homes, influencing future growth and site development.
Multi‑Site Operational Excellence
- Lead and develop local managers across both locations, fostering consistent leadership and culture.
- Establish operational standards, compliance frameworks, and best‑in‑class processes.
- Oversee the creation of a new bar proposition in the Northern Brand Home, ensuring it enhances the visitor journey and commercial performance.
- Lead the evolution of systems, processes, and operational efficiencies as the business scales,
ensuring both sites remain best in class.
Commercial Leadership
- Contribute to budgeting, forecasting, and commercial planning for both sites with accountability for for revenue, profitability, and cost control.
- Analyse performance data and KPIs to identify opportunities and deliver measurable improvements.
- Drive revenue growth through experience optimisation, retail strategy, and data‑led decision making.
- Benchmark performance across the industry to inform strategic priorities.
People Leadership & Culture
- Build and nurture a high‑performing management team.
- Lead training in storytelling, category knowledge, service excellence, and brand immersion.
- Foster a unified, empowered culture across both Brand Homes.
Senior Stakeholder Engagement
- Host VIP clients, partners, and internal stakeholders with confidence and gravitas.
- Provide clear performance updates and forward planning in weekly operational and brand meetings.
- Collaborate closely with global brand, marketing, and production teams to ensure UK experiences align with global strategy.
What we are looking for
- Multi‑site leadership experience in premium hospitality, luxury retail, visitor attractions, or experiential environments.
- Strong commercial acumen and a proven ability to drive revenue and experience standards.
- Exceptional communication skills and confidence hosting VIPs and senior stakeholders.
- A leadership style that inspires, empowers, and unites teams.
What We Offer
- A senior, strategically significant role with influence and autonomy.
- The opportunity to shape two flagship brand homes and contribute to a global brand experience strategy.
- A culture that values excellence, collaboration, development and fun.
- A competitive package.