Job Description
Organization- Hyatt Regency London - The Churchill
Summary
About Hyatt Regency London - The Churchill
Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.
Duties And Responsibilities Related To The Night Manager Role
1. Ensure all guests receive prompt, professional, and courteous service throughout the night.
2. Manage late check-ins, early check-outs, and assist with any guest requests.
3. Oversee night audits to ensure accurate recording of daily transactions and prepare reports.
4. Communicate and coordinate with other departments (e.g. housekeeping, engineering) to ensure seamless night operations. Act as the primary point of contact during nighttime operations.
5. Oversee health and safety as well as security operations at the hotel during the night, conducting regular patrols and inspect...