Step into a place where heritage, luxury, and wellness converge. AtThe Langley Hotel & Spa, part of Marriotts prestigious Luxury Collection, were seeking a polished, poised, and guest focusedSpa Hostto be the face and soul of our spa experience.
Your Role as Spa Host
As aSpa Host, you are more than a receptionist or an attendant you are a curator of calm, a connector of people, and the essential link between guests and their spa journey. From the moment a guest steps through our doors to the moment they leave, your presence ensures that every experience is thoughtful, intuitive, and exceptional.
This is a casual position offering part-time hours, up to 24 hours per week.
Spa Host primary duties and responsibilities will include:
* Greeting all spa guests and members with warmth, confidence, and elegance
* Guide guests through the spa experience, anticipating needs and personalising each visit
* Assist Spa Receptionists with check-ins, appointment bookings, and post-treatment check outs
* Offer product knowledge and wellness recommendations aligned with guest preferences
* Provide heartfelt service that reflects both the history of our estate and the innovation of modern luxury
* Prepare relaxation, thermal and pool areas with attention to detail and guest comfort
* Support cleanliness and upkeep of shared spa spaces in line with luxury standards
* Manage towel and linen requirements in coordination with the wider spa team
* Handle calls, emails, and guest requests professionally and efficiently
* Remain informed about spa services, promotions, and special events
What Were Looking For:
* Experience in a luxury spa, hotel, or wellness environment in a front facing role
* Naturally warm, composed, and polished interpersonal skills
* An intuitive sense for guest needs and emotional intelligence in every interaction
* Proactive, organised, and adaptable in a dynamic hospitality setting
* Fluent in English (written and verbal), with excellent communication skills
* Flexibility to work varied shifts including weekends and holidays
What We Offer:
* Discretionary service charge
* 28 days holiday including bank holidays
* Discounted room rates at Marriott properties worldwide
* 20% discount at Marriott F&B outlets worldwide
* Employee Referral Scheme
* Pension scheme
* Learning and development programmes
* Free Meals on Duty
* On-site parking
* Complimentary dry cleaning
* Uniform
Due to our location, own transportation is essential.
Applicants must be eligible to live and work in the UK in accordance with the Asylum & Immigration Act 1996. Evidence will be required during the recruitment process.
No agencies, please.
If you believe luxury lies in the details, and that every smile, greeting, and conversation can uplift a guests day, we invite you to join us. At The Langley, you wont just host youll make every moment meaningful.Apply today to join The Langleys story.
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