Telephone Sales Executive Location - Chirk, North Wales Term - Permanent, Full Time Salary - £25,000 commission (up to £29,000 pa) Join a leading UK manufacturer, a leader in their industry and a leader in staff satisfaction as an Internal Sales Executive. Manage a portfolio of customer accounts (internal sales) within a dynamic internal sales team, driving revenue growth, delivering outstanding service, and building lasting relationships. Take ownership of sales targets while maximising opportunities through upselling, cross-selling, and proactive outreach. THE ROLE As an Telephone Sales Executive you will - * Manage a defined portfolio of accounts (current customers) with annual sales targets. * Grow turnover by expanding existing accounts and uncovering new opportunities. * Provide exceptional customer service and support. * Profile key accounts to identify growth potential. * Increase order values through effective upselling and cross-selling. * Optimise deliveries by consolidating customer orders. * Follow up on quotes, samples, and enquiries to boost conversion rates. * Reactivate dormant accounts and engage new prospects. * Support promotional and outbound sales campaigns. * Analyse account performance, track trends, and report monthly. * Maintain accurate CRM records and ensure timely follow-ups. * Process orders and payments accurately and efficiently. YOU As a Telephone Sales Executive, you will be a confident, results-driven communicator with a passion for sales and customer success. You should have - * Good experience in telesales or internal sales. * Proven ability to handle 50 inbound/outbound calls daily. * Track record of generating, qualifying, and closing sales opportunities. * Strong relationship building skills to nurture long-term accounts. * Professional and polite telephone manner. * Proficient in Microsoft Office (CRM experience an advantage). THE PERKS For starters you will receive a competitive salary and great commission/incentive structure. This is a well-rewarded Telephone Sales Executive role - * Generous pension contributions (above statutory requirements). * Death in service benefit. * Holiday entitlement increasing with service. * Health cash plan and Employee Assistance Programme. * Salary sacrifice schemes (bikes, technology, cars). * Hybrid and flexible working options. * Ongoing professional development and training Telephone Sales Executive, Internal Sales Executive, Telesales, Account Management, Customer Relationship, Upselling Cross-Selling, CRM System, Sales Targets, Hardwood Flooring, Timber Products