We're seeking a skilled Business Analyst to support a public sector programme focused on maintaining and enhancing a business critical legacy system. This internal service is used to manage claims related to a UK government benefit.
In this role you will be required to implement a number of regulatory changes to the system and ensure processes are as efficient as possible as well as full compliance with the new changes.
Key Responsibilities:
Assess and support incoming change requests
Facilitate 3 Amigos sessions and requirement elaboration workshops
Create and manage tickets and maintain the product backlog
Conduct process mapping and user journey mapping
Facilitate workshops to clarify and gather requirements
Identify and manage stakeholders effectively
Provide technical insight where beneficial to support delivery
The Ideal Candidate will have the following:
Strong experience as a Business Analyst with system upgrades/enhancements - specifically around regulatory changes
Excellent facilitation and communication skills
Familiarity with Agile delivery practices
Technical understanding of systems (Java experience is advantageous)
Located around the Newcastle Upon-Tyne area as you will be required to be in the office three days per week.
If this role sounds like a great opportunity, apply now!