We are looking for a Business Support Apprenticeship Trainer to join us at Zenith Training! Provide excellent teaching and learning sessions for Customer Service and Business Administration apprenticeship standards, both face to face and remotely. Manage a caseload of learners and employers ensuring timely achievements and progression. Support the raising of standards in accordance with the aims and strategic objectives of the organisation. The role responsibilities: * To deliver high quality apprenticeship standards using methods that will stimulate learning appropriate to learner needs and the demands of the programme both face to face and remote, 1-2-1 and in groups when required. * Prepare relevant course/subject materials including resources, lesson plans and SOL that effectively meet awarding body requirements. * Complete and use initial assessment results to ensure learning needs are met. * Liaison with employers (where needed) on the development of training programmes to satisfy employer requirements and add value to learners. * Monitor learner progress to ensure learning continues and learners achieve in a timely manner. * To support the achievement of KPI’s, business performance, and contractual targets for learner retention and success rates. * Provide thorough feedback to employers and learners during reviews on progress. * Seek feedback from learners on learning support materials to revie...