National Account Manager - up to 12 month fixed term contract
Business Area: Nestlé Professional
Position: National Account Manager – E-commerce (9 to 12 month fixed term contract)
Location: Field Based with a requirement to be in our Gatwick office approx. 2 days a week
Salary: Attractive Salary
Benefits:
* Potential, discretionary annual bonus
* 12 flexible days on top of 25 days annual holiday entitlement pro rata
* A focus on personal development and growth
Position Summary
Nestlé Professional (“NP”) is our Business-to-Business foodservice arm, which specialises in the Out of Home solutions market. The unrivalled portfolio of NP includes food brands such as MAGGI and renowned Coffee brands including ‘We Proudly Serve’ STARBUCKS and NESCAFE. NP operates successfully in an enormous marketplace and is an ambitious growth driver for Nestlé. The team’s aim is to unlock category growth for NP and its partners, through its range of branded, creative food and beverage solutions.
We have an exciting opportunity for a National Account Manager to join our NP E-commerce sales team on a 9 to 12 month fixed term contract.
Responsibilities
* P&L management and accountability including sales revenue, trade spend, market share and profit targets
* Develop and agree customer specific joint business plans (JBP’s) to successfully achieve Nestlé’s and the customer’s commercial goals, across both Amazon and key 3P partners
* Build and develop effective relationships through an engaging and forward-thinking contact strategy, utilising different functional teams to deliver a best-in-class partnership
* Co‑create and execute robust channel strategies, ensuring we have the tools we need to win in channels and customers for the long term
* Provide all the required inputs for the Monthly Business Planning cycle
* Oversee and ensure Nestlé Category and Marketing initiative plans are executed by working in conjunction with Brand/Activation Managers and external agency partners
* Run promotional post-evaluation and optimisation throughout the year to drive ROI
* Ensure all day-to-day account issues are dealt with effectively and efficiently with a customer‑centric approach
* Closely monitor industry and competitor activity, to ensure our strategic commercial vision is in line with market demands in a constantly changing, competitive environment
Qualifications and Ingredients for Success
* Commercial or sales experience within FMCG, preferably with e‑commerce channel experience
* Prior experience working with Amazon Vendor Central / AVS / AVN / Amazon Business / Amazon Advertising and strategic partners
* Understanding of the role of 3P sellers, their models and the opportunities and challenges they present for NP within the e‑commerce channel
* Strong digital capabilities, including SEO, content optimisation, retail digital media and digital shelf experience
* Curiosity to explore data, identify channel and customer trends and leverage AI, moving quickly to bring recommendations to the business
* Courageous mindset, willing to think differently and embrace new ideas to drive results and change
* Strong commercial capability and influence across all levels, with the ability to flex style in an ambiguous environment
* Demonstrated ability to learn quickly and take ownership of personal development
We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.
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