Salary: £42,000 to £49,000 dependent upon experience Contract Type: Permanent - Full Time Security Level: BPSS We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment. The Role Developing new business opportunities and project management of medium sized UK and International projects across the range of CAAi service lines to include Advisory, Training and Examinations. Line management of Senior/Project Coordinators and account management of key clients and stakeholders. Responsibilities further include supporting the strategic development and profitability of the CAAi portfolio aligned to our overall purpose and vision. Core Accountabilities Include: Responsible for managing the successful delivery of small to medium sized international (and occasionally national) projects with accountability for all elements of the project life cycle to include time, cost, quality, and effective reporting Preparing client proposals and supporting the review and preparation of bids and tenders in line with our growing portfolio and business plan Establishing and maintaining significant client relationships through our account management structure Internal and external stakeholder management across various management levels acting as the CAAi focal point Responsible for retaining and expanding existing client contracts Supporting the development of new products and services, including business cases if necessary Expanding our current portfolio, finding opportunities, and bringing in new business Motivating multidisciplinary teams to deliver service excellence Responsible for providing support, coaching, and mentoring to other colleagues across the team Leading client and/or partner facing meetings including presentations as required Completing tasks in compliance with Quality Management System and sign-off Leading and championing continuous improvement through quality management and feedback mechanisms to maximize efficiency and effectiveness of CAAi and how it engages with other departments across the UK CAA About You To be considered for the role you will need to have: Demonstrable experience in managing a range of multidisciplinary projects, and a good understanding of practical project management delivery including financial management. Preference in an international and commercial environment Experience in using a Customer Relationship Management tool or similar database Confident with managing multiple tasks and projects at the same time. Business Development and proposal writing experience Experience of writing and/or reviewing technical reports Proven experience and capability for managing relationships with stakeholders (including internal, external, international and at a range of seniorities) and providing the highest levels of customer service and excellence Effective problem solver, with a solution focused approach Collaborative person and ability to work in a team environment, but equally capable of working autonomously Excellent planning and organisation skills with experience of working to deadlines Good understanding of risk management principles and contingency planning Experience working in a multi-cultural environment and an awareness and appreciation of working with international clients Excellent IT skills, specifically in Microsoft Applications (Word, Excel, and PowerPoint) Graduate (or equivalent) or relevant industry experience Experience in project methodologies, ideally coupled with a formal Project Management qualification such as APM or Prince 2 Advantageous Skills/Experience: Aviation experience with a background in a technically orientated industry Military experience, preferably in aviation People management experience and ability to lead and motivate multi-disciplinary teams Language skills/ability to speak several languages Understanding of examinations and licensing would be advantageous Understanding of Training would be advantageous What Can We Offer You? You will be part of a very dynamic team that works across all the areas of expertise of the CAA. You will have the chance to work and interact with international partners and stakeholders and to support our purpose of raising aviation standards around the world. Additional Information For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance. To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken. If you do not meet these requirements, we may not be able to accept your application. For more information on BPSS clearance please visit - BPSS clearance The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest. Working With Us We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us. We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance. We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. Our Values Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone - For more information please Click Here Closing Date: Friday 14th June 2024 Interview Date: W/C Monday 1st July 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. No recruitment agencies please.