Role: IT Manager
Location: Halesowen (Fully In-Office)
Salary: £40,000 - £50,000
Network IT supports a well-established and growing organisation who are seeking a hands‑on, technically strong IT Manager to oversee and continually improve its technology estate. This role is ideal for an IT professional who thrives in a practical, solutions‑focused environment with responsibility for systems stability, integrations, security, and digital platforms.
You will ensure the business is supported with reliable, modern, and secure IT systems that enable teams to operate effectively and make informed decisions. This position offers an opportunity to shape the IT direction of the organisation while remaining closely involved in day‑to‑day operations.
This role will require you to be on-site, Monday to Friday. Please ensure you are happy to commit to this arrangement before applying.
Key Responsibilities
In this role, you will ensure the smooth running, development, and ongoing improvement of all business‑critical IT systems. You will provide hands‑on technical support, manage integrations and infrastructure, and collaborate with internal teams and external partners to maintain a secure and efficient technology environment.
Resolve user issues and deliver technology training.
Manage IT procurement, asset lifecycle, and maintenance.
Oversee system development, GDPR compliance, and integration performance.
Own the B2B platform and coordinate enhancements with 3rd‑party developers.
Manage IT service providers and partners, ensuring SLAs are met.
Support ERP users and assist the e‑commerce team with Shopify integrations.
Lead IT projects and maintain Access Control systems (Paxton Net2).
Oversee IT infrastructure, networking, and web server administration.
Manage MDM for mobile phones and warehouse scanners.Essential Experience & Knowledge
We’re looking for a technically confident IT professional with a strong blend of hands‑on capability and practical problem‑solving. You’ll thrive if you enjoy working across a varied tech stack and taking ownership of how systems support a fast‑moving business. Key experience includes:
Solid command of Office 365 administration and user management.
Microsoft Business Central, MS Dynamics, or Nvision.
Strong grounding in networking fundamentals, including switching and routing.
Experience maintaining and optimising web servers.
Confident working with MySQL/SQL for queries, reporting, and troubleshooting.
Ability to script and automate using Python.
Understanding and working with RESTful APIs for integrations and data flows.
Practical knowledge of wholesale/distribution processes and how systems underpin operations.
Excellent problem‑solving, communication, and project delivery skills.
A proactive, improvement‑focused mindset with a desire to modernise and streamline systems.While not essential, experience in any of the following is highly desirable and would help you hit the ground running:
Power BI for analytics and dashboards.
Jet Reports for financial and operational reporting.
Working knowledge of the Linux CLI.
Familiarity with WordPress for content management.
Front‑end skills such as HTML/CSS.
Experience with Magento 2 or other e‑commerce platforms.
Understanding of Shopify and multi‑store environments