Base pay range
£25,000 – £35,000 per year with strong commission scheme and on‑call bonus.
CJS Recruitment are looking for an Inbound Sales Advisor to join a leading provider of specialist cleaning and restoration services across residential, commercial, and industrial sectors.
The business operates in high‑pressure, time‑critical environments, delivering essential services including biohazard and trauma scene cleaning, oil and chemical spill response, mould remediation, fire and flood restoration, and emergency clean‑ups.
This role is focused on managing all inbound sales enquiries to the business, providing a professional, empathetic and solutions‑led service to clients who are often dealing with urgent and sensitive situations. Strong communication skills, organisation and a customer‑first mindset are key to success in this position.
As an emergency response business, the sales team works on a rota basis to cover evenings and weekends.
Key Responsibilities
* Handle inbound calls, emails and live chat enquiries from new and existing clients.
* Provide clear information on services offered, identifying client needs and offering tailored solutions.
* Build and maintain strong relationships with customers, delivering a high standard of service throughout the enquiry process.
* Work closely with sales and marketing teams to support business growth and conversion rates.
* Achieve and exceed individual sales targets and performance metrics.
* Accurately log client interactions and sales activity within the CRM system.
* Stay informed on industry developments and competitor activity.
Essential Knowledge, Skills and Experience
* Previous experience in a customer service or sales role (specialist or commercial services preferred but not essential).
* Excellent communication and interpersonal skills.
* Willingness to work shifts, including evenings and weekends on a rota basis.
* Strong organisation and time‑management skills.
* Ability to work independently as well as part of a team.
* CRM experience (BigChange / Job Watch desirable but not essential).
* Proactive, resilient and results‑driven mindset.
What We Offer
* Competitive base salary with commission structure.
* Full training and ongoing development.
* Supportive and collaborative team environment.
* Clear opportunities for progression within the business.
* Pension, paid holiday and Employee Assistance Programme (EAP).
* Free on‑site parking and health & wellbeing initiatives.
Seniority level
Not applicable
Employment type
Full‑time
Industry
Consumer Services
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