Job Title: Telecare Officer - Nights/various shifts Rate: £18.33-£22.00 Location: Stratford Hours: Nights 9pm - 7am (rota over 7 days) 4-day week (fully on-site) Are you passionate about making a difference in the lives of vulnerable residents? Do you have the skills to provide top-notch support and reassurance? If so, we invite you to apply for the exciting role of Telecare Officer! Working Pattern: Night Shift, including weekends and public holidays. What You'll Do: Provide a high-quality 24/7 alarm monitoring and response service in Newham and surrounding boroughs. Handle calls promptly, ensuring the safety and well-being of clients in emergencies. Maintain regular contact with clients, offering reassurance and checking on equipment functionality. Collaborate closely with healthcare professionals, social workers, and families to support client needs. Document call details meticulously, ensuring adherence to council data policies.Key Responsibilities: Assess situations and initiate appropriate emergency procedures. Proactively test equipment and assist with programming and installations. Respond to medical emergencies and lifestyle monitoring alerts. Ensure efficient management of telecare equipment and stock.What We're Looking For: A compassionate individual who thrives in a dynamic environment. Strong communication skills and the ability to handle sensitive information. Flexibility in work ...