Carry out audits to identify improvements and maximise income in particular IIF, Enhanced Service and claiming procedures. Update IT system to include templates and protocols in order to meet the requirement of any changes in services specifications, e.g., IIF changes. Work across Practices to share good practice, identify information and IT needs and implement effective systems and training. The aim is for all Practices to be the best, work collaboratively and sharing what they do well.
Establish good working relationships with people employed in Practices across the PCN to enable them to carry out their duties effectively. Work with the GPs and other primary care professionals within the PCN to identify and manage a caseload of patients and where required and as appropriate, refer people back to other health professionals within the PCN. Raise awareness within the PCN of shared decision making and decision support tools. Utilise population health intelligence to proactively identify and work with a cohort of patients to deliver personalised care.
Use Ardens and other appropriate population health dashboards and tools to help deliver the population health management projects. Design efficient templates, protocols, alerts, and other IT tools to support safety, patient care, quality record-keeping, reporting and financial claims. Have a proactive approach, the ability to work on your own initiative and within a team environment.