Job Title: Full Time Customer Care - Springkerse, Stirling, Stirling
Location: Stirling, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Details
* Reference: bc02dc1648fe
* Views: 7
* Posted: 25.06.2025
* Expiry Date: 09.08.2025
Job Description
Overview
McDonald's is one of the most recognised brands worldwide, founded on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We seek individuals who can work in a fast-paced, energetic environment with a genuine smile and the ability to connect with customers, making them feel valued.
Essential qualities include friendliness, approachability, courtesy, helpfulness, and strong communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. The ability to sustain high energy levels while working efficiently and productively is crucial.
Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.
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