We are looking for a Service Delivery Manager to lead a team and oversee the smooth day‑to‑day running of community based and prison staff, ensuring timetabling of activities and compliance with prison processes for an employability programme designed for ex‑offenders. The role requires maximizing achievement of outcomes and delivering the performance expectations of commissioners.
Salary: £35,000 - £40,000 per annum
Location: The role is largely field based and you will be visiting hubs and prisons as required across Kent, Surrey and Sussex
Responsibilities
* Lead and manage a team of community and prison staff.
* Oversee the smooth day‑to‑day running of community‑based and prison staff, ensuring timetabling of activities and compliance with prison processes.
* Maximise achievement of outcomes and deliver performance expectations of commissioners.
The ideal candidate would have:
* Ability to effectively lead and manage staff within a community environment.
* Ability to confidently present to partner organisations and other stakeholders.
* Ability to produce written reports to a good standard.
* Track record of achieving tangible performance results.
* Good understanding of the Justice Sector and HMPPS.
* Good labour market knowledge.
* Access to a vehicle with ability to travel to Kent, Surrey and Sussex.
* DBS check/ability to pass prison vetting.
In return, you can expect:
* 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday.
* 2 days paid volunteering leave each year.
* An enhanced pension scheme after 6 months.
* Life Assurance at 3 times your annual salary rate.
* Access to a suite of learning and development opportunities including paid apprenticeships, masters' level qualifications and management development programmes.
* Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network, Neurodiversity Peer Support Network, Menopause Peer Support Group, The Managing Network, The Young Professionals Network and Back to Work Support Group).
* Health and wellbeing initiatives including internal support, employee assistance programme and health cash plan.
Application
If interested, please apply by emailing us your most updated CV.
#J-18808-Ljbffr