Better places, thriving communities.
Our values and behaviours
Delivering the exceptional, every day
1. Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
2. Our promise to our people: a place to work where you can thrive and be your best every day.
3. Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
4. Our culture – our core values and how we behave:
5. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
6. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
7. We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.
8. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
9. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Role Objectives
10. Develop and maintain a process of continual improvement through efficiency, added value and best in class delivery.
Ensure contractual compliance with the PFI contract terms and conditions, making sure all contractual elements of the service delivery are consistently provided, whilst also achieving the commercial aspirations of Mitie and the client - the Special Purpose Vehicle (SPV).
Main duties
Main Duties
11. Carry out Mechanical and Electrical inspections and Maintenance on Air handling systems to bring them to optimal performance.
12. Perform grease bearings, change bearings on fan and motors were required.
13. Change belts, belt adjustment.
14. Change fan motors, laser alignment.
15. Change and clean Glass traps where required.
16. Filter change.
17. Clean Air handling unit to a high standard
18. Fault finding
19. Take Air Reading / Air change Rates.
20. Maintenance of Medical and domestic refrigeration units
21. Fault finding on Dx Air conditioning system.
22. Weekly Chiller Inspections
23. Change Valves and Actuators on heating & cooling coils.
24. To undertake correctly and to a high standard the work associated with PPM (Pre Planned Maintenance) and Reactive Maintenance tasks.
25. To be appointed by the Authorising Engineer for Ventilation and Refrigerationas AP or CP By the SAP to ensure that we are compliant to the relevent legislations.
26. Ensure assets work properly, are maintained in accordance with the contract, relevant Health Technical Memoranda (HTM), Health Building Memoranda (HBM), Operation and Maintenance Manuals (O&M), and Manufacturer's Instructions; and maintained in a good state of repair, evidenced by accurate and complete equipment repair and maintenance CAFM records.
27. Following engineering and building drawings and specifications, providing satisfactory levels of output linked with high standards or workmanship for complex systems, fully understanding the relationship between mechanical systems.
28. Challenge and promote safe working ensure Quality, Health, Safety and Environmental (QHSE) compliance is at the forefront of what is delivered as evidenced by application of Mitie's LiveSafe procedures, continuous improvement of Hazzard Observations reported through Mitie's LiveSafe application, no Lost Time Accidents (LTA) or serious workplace accidents, occupational diseases or specified dangerous occurrences (near misses) as defined by the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR).
29. Carry out work in a flexible manner ie undertaking a range of work not of the core trade or skill.
30. To perform working activities which are complex and/or non-routine.
31. To liaise with specialist and non-technical personnel at all levels in the delivery of the service.
32. Undertake any other duties appropriate to the grade of this position.
33. To be prepared to work in hazardous areas taking into account all safety measures to prevent danger, avoid injury and to prevent damage to equipment.
34. To work flexibly to meet the needs of the department.
35. Complete job specific training (on or off site) and assist in providing training to others engaged on similar work. This will require the post holder to attend residential training courses away from base or on occasions must make themselves available when required.
Person Specification
36. Highly motivated and driven by social responsibility to achieve the highest levels of delivery in a healthcare environment
37. Excellent people and communication skills with the ability to express your thoughts clearly, whether written or spoken
38. Evidence of working within acute health care premises would be advantageous (but not essential).
39. The post holder will have an ability to communicate and co-ordinate tasks effectively.
40. It is implicit within all Estates staff job descriptions that a high level of flexibility and co-operation must be given in order to provide the quality-of-service standards required.
41. As this is a key front-line post, the post holder represents the Department directly to the Client group. Therefore, the post holder must have a high standard of customer care skills, have a pleasant manner, good communication skills, numerate and have keyboard skills.
42. HTM Qualifications / understanding preferable.
43. This multi-skilled role will, after sufficient training, be inclusive of a range of works not of the core trade or skill.
44. Self-motivated with a high level of focus, drive and energy
45. Maintains high standards of professionalism and confidentiality
46. Ability to work under pressure and constantly achieve within tight timescales
47. Motivated to seek personal learning and career development
48. Willingness to undertake further training in line with requirements of Mitie FM
49. Comfort working with complicated contracts
50. Collaboration with operational and functional colleagues within Mitie Communities and across wider Mitie.
51. Evidence of experiences that provides the competencies however gained.
Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.
If you are working in regulated activity please note that you are subject to the following:
52. It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both).
53. This post is exempt from the Rehabilitation of Offenders Act and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Divya Madaan at .