Assistant Store Manager (m/f/d) - Düsseldorf
Salary: €34,800 gross per year + team bonus (approx. €300 per month)
Location: Düsseldorf
Working hours: Monday to Friday, 9:30am-6:00pm; Saturday until 3:00pm (no shift work)
Are you looking for a varied role with clear structure, strong customer interaction and genuine career development opportunities?
We are recruiting on behalf of an internationally successful self-storage business for an Assistant Store Manager (m/f/d) in Düsseldorf.
The Role
Providing professional advice and selling storage units and additional services (e.g. insurance, packing materials), both face to face in store and over the phone
Actively following up leads and making outbound calls to convert enquiries into rentals
Independently managing rental contracts, renewals, cash handling and customer accounts
Taking responsibility for the smooth day-to-day operation of the store, including organisation, security, key and alarm systems and basic site checks
Working with performance KPIs such as occupancy, conversion rates and add-on sales, and producing reports
Working closely within a small, self-managed store team
What's on Offer
Structured onboarding with an individual training plan (approx. 16 weeks)
Clear development pathways, for example into a Store Manager or District Trainer role
Predictable working hours with no shift patterns
Modern working environment and a supportive, collaborative team
Uniform provided, free drinks and attractive employee discounts
Annual health allowance of €600
Company pension scheme and regular training and development opportunities
What We're Looking For
Experience in retail, sales or customer service
Friendly, professional manner with a genuine enjoyment of customer interaction, both in person and over the phone
Sales-focused mindset with an emphasis on excellent service rather than hard selling
Very good German skills at C1 level and good English skills at B2 level
Confident using PCs and CRM systems; a Category B driving licence is advantageous
Ref: BBBH34043