Job Description
Income Manager
Temporary
2-3 months +
West Yorkshire / Hybrid
£250 + Umbrella Per Day
We are currently working on behalf of a social housing provider in West Yorkshire, for an Income Manager to join their management team on a temporary basis.
Responsibilities of the Income Manager include:
* Providing a strategic review of the service and offering recommendations for improvement
* Managing a team of 2 Income Officers
* Leading the team to provide proactive and efficient income collection and economic inclusion support services to tenants.
* Preventing the accrual of rent arrears by ensuring proactive account management and assisting tenants to maximise their income, minimising tenancy failure and evictions.
* Ensuring the continuous development of the service (including debt and money management; employment and training advice; digital inclusion) to help tenants maximise their income
* Acting as the expert on welfare benefits, economic inclusion and arrears prevention to supporting the delivery of policy and strategy in these areas. This will include collecting and analysing relevant data.
Essential criteria of the Income Manager:
1. Previous experience within the supervision or management of income management teams
2. Knowledge of Mobysoft or Voic...